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The University of Tennessee

College of Arts & Sciences

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Service Learning

General Service Learning Standards for Community Agencies and Schools*

  1. An effective service learning program engages people in responsible and challenging collaborative projects for the common good.  Such projects must be related to students’ academic training.
  2. Service learning programs must provide structured opportunities for people to reflect critically on their service experience.
  3. All participants in service learning projects should be guided by clear goals. 
  4. An effective service learning program allows for those with needs to define those needs.
  5. The responsibilities of each person and organization involved in a service learning project should be clearly outlined.
  6. An effective service learning program matches service providers and service needs through a process that recognizes changing circumstances.
  7. Students and host sites should share a genuine, active, and sustained commitment to the theory and goals of service learning.
  8. Successful service learning programs include training, supervision, monitoring, support, recognition, and evaluation to meet instructional and organizational goals.
  9. Successful service learning programs should insure that the time commitment for the project is flexible, appropriate, and in the best interests of all involved.
  10. To further enhance students’ civic responsibility, a productive service learning experience must be committed to program participation by and with diverse populations.

*Modified from:  
Kendall, Jane C., et. al.  Combining Service and Learning: A Resource Book for Community and Public Service.  Raleigh: National Society for Internships and Experiential Education, 1990.